Privacy Policy

We may collect several types of information from and about users of our services. Personal Information Personal information may include: name, email address, phone number, business name, job title, billing information, account credentials, and communication preferences. We collect this information when you: create an account, request a demo, contact customer support, subscribe to communications, or use our services. Business Account Information For customers using our SaaS platforms, we may collect business-related information such as: company name, user roles and permissions, account configuration settings, service usage data, and system integration details. This information is used to operate and maintain our services. Usage and Device Information We may automatically collect information including: IP address, browser type, device type, operating system, pages visited, usage logs, session data, and timestamps of interactions. This data helps us improve performance, security, and product functionality. Communications Information If you communicate with us, we may collect: support messages, customer service interactions, feedback submissions, call recordings (when applicable), and chatbot interactions. These records may be retained for service improvement, training, and security purposes.

If you opt in to receive SMS messages from Quantum Interactive Software Inc., we may send messages related to: account notifications, security alerts, product updates, service notifications, customer support, and billing reminders. Message frequency may vary depending on your account activity. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact support at support@quantumintsoft.com. We maintain records of messaging consent in order to comply with telecommunications regulations and industry standards.

Our websites may use cookies and similar technologies to enhance user experience and analyze traffic. Cookies may be used for: website functionality, analytics, security, authentication, and performance monitoring. You may disable cookies through your browser settings; however, some features of our services may not function properly without them.

We use collected information to: provide and operate our services, manage user accounts, authenticate users, process transactions, communicate with customers, provide technical support, improve products and services, maintain system security, prevent fraud and abuse, and comply with legal obligations. We may also use aggregated or anonymized data for analytics and research.

We do not sell personal information. We may share information with trusted third-party service providers necessary to operate our services, including: cloud infrastructure providers, payment processors, messaging providers, analytics platforms, and security monitoring services. These providers are contractually obligated to protect your information.

Some Quantum Interactive Software products use artificial intelligence and machine learning technologies to assist with: automated customer interactions, marketing analysis, onboarding workflows, and operational automation. AI-generated outputs are intended to assist human decision-making and may be subject to review or oversight by customers using our platforms. We take reasonable steps to ensure responsible use of AI technologies within our services.

We implement appropriate technical and organizational safeguards to protect personal information, including: encryption of data in transit, secure cloud infrastructure, access control systems, authentication mechanisms, and monitoring and logging systems. While we take reasonable steps to protect information, no method of transmission over the Internet or electronic storage is completely secure.

We retain personal information only as long as necessary to: provide services, fulfill contractual obligations, maintain system integrity, and comply with legal requirements. When data is no longer required, it is securely deleted or anonymized.

Our platforms may integrate with third-party systems including: CRM platforms, messaging services, analytics platforms, payment processors, and external APIs. Information shared with these integrations is subject to the privacy policies of those third parties.

Depending on your jurisdiction, you may have rights related to your personal information, including the right to: access personal information, request correction of inaccurate information, request deletion of personal information, opt out of communications, and restrict certain processing activities. To exercise these rights, please contact: privacy@quantumintsoft.com

Our services are intended for business and professional use and are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.

Our services are primarily operated in the United States. If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or improvements in data practices. When we make changes, we will update the Last Updated date at the top of this policy. Continued use of our services after changes indicates acceptance of the updated policy.

If you have questions regarding this Privacy Policy, you may contact us at: Quantum Interactive Software Inc. Email: privacy@quantumintsoft.com Support: support@quantumintsoft.com Website: https://quantumintsoft.com